Protect Staff.Reduce Aggressive Incidents.Prove Your Duty of Care.
Give frontline employees a practical method for managing aggression, conflict and violence in just 12-minute modules—with full completion tracking and reporting.
ZERO
Staff off the Floor
Staff off the Floor
Mobile
Friendly
Friendly
12 Mins
Per Module
Per Module
100%
COMPLETION TRACKING
COMPLETION TRACKING
INCREASE
STAFF WELLBEING
STAFF WELLBEING
P3
IMMERSE™
P3 Immerse™ develops situational awareness, personal safety awareness, and practical life skills that can be applied in everyday situations. Through hands-on participation, learners gain experience in recognising risk, assessing options, communicating effectively, and making informed decisions.
P3
SAFEOPS™
Develops the ability to identify hazards, assess risk, and take proactive measures to prevent incidents before they occur. Learners build a safety-first mindset, improving situational awareness and their ability to recognise emerging threats, vulnerabilities, and operational challenges.
P3 SAFEOPS MANAGER™
P3 SafeOps Manager™ develops the leadership, oversight, and governance capabilities required to create and maintain safe, effective, and accountable operations. Managers learn how to set standards, provide direction, monitor performance, and foster a culture where safety, professionalism, and continuous improvement are part of everyday practice.
P3
CALM™
P3 CALM™ develops the awareness and confidence to recognise risk early, assess situations accurately, and respond appropriately before conflict escalates. Learners gain practical tools to identify behavioural indicators, make informed decisions, and stay composed under pressure.
A scenario-based training delivery system to 'immerse' the learner in the topic.
Why This Training Exists.
"HAVE YOU EVER BEEN TRAINED TO HANDLE AN AGGRESSIVE MEMBER OF THE PUBLIC?"
Most answer NO!
It's the most common sentence we hear from frontline staff, and it's usually true. Teams are given a policy document, a panic alarm and a hope. When something happens, they improvise — and improvising under adrenaline is how people get hurt, how incidents escalate, and how good staff quietly leave. Unfortunately, incidents of aggression are now a routine part of frontline work.
When staff have never practised the decisions involved, they either:
When staff have never practised the decisions involved, they either:
SafeOps™ teaches a repeatable method that staff can use
when the pressure is on.
A method, not a policy PDF
Staff practise the decisions in
realistic scenarios.
Completion records.
Who trained, on what, and when —
exportable.
Onboarding-ready
Assign to new starters automatically; twelve
minutes on day one.
Runs on the go or over a coffee break.
Phone, tablet or back-office PC. No
classroom, no cover costs.
Who is it built for?
Built for retail, hospitality, frontline, healthcare, security - designed around duty-of-care obligations
INCIDENTS RISE
Untrained staff either freeze or engage. Both make an aggressive
encounter worse and longer.
GOOD PEOPLE LEAVE
Feeling unsupported after an incident is one of the fastest routes out
the door in frontline roles.
TRAINING CHANGES BOTH
A rehearsed method lowers the temperature of incidents and tells
your team, plainly, that you took it seriously.
The Cost of Doing Nothing.
A single aggressive incident can result in:
Operational Costs
Staff absence
Sick leave
Replacement cover
Management time
Incident investigations
HR Costs
Lower morale
Increased staff turnover
Burnout
Reduced confidence
Legal & Compliance Costs
Duty of care questions
Health and safety concerns
Insurance implications
Failure to demonstrate staff training
Protecting a single employee from one serious incident can repay the cost of training many times over.
No Classroom Required
Training can be completed:
On a Phone
ON a Tablet
On a Work PC
100%
On Demand
Quiet times on Shift
No Travel
No Classroom
No Disruption
Every module is a realistic scenario in your team's actual working environment — the till, the door, the late shift — not a generic corporate 'click next slide' type of training.
MODULES YOUR FRONTLINE WILL RECOGNISE
READING ESCALATION EARLY
Pre-attack indicators and the cluster that means it's about to happen — so staff act while there are still options.
THE AGGRESSIVE CUSTOMER
Our training materials have been specifically designed to be engaging and informative. Our courses are easy to follow, and are broken down into digestible chapters, which contain a mix of text, images, and videos.
THEFT & ROBBERY RESPONSE
Compliance over confrontation, protecting the team, and what to preserve afterwards.
REPORTING THAT GETS USED
What to record, why near-misses matter, and how to write an account that stands up later.
AFTER THE INCIDENT
Supporting staff in the hours afterwards — the part most organisations skip, and the part staff remember.
LONE WORKING & CLOSING TIME
Opening, closing, cash handling and the walk to the car — the highest-risk moments in a shift.
Choose your plan
STARTER
Up to 25 seats
€40 /per seat
Billed annually - €995 per year
Hosted, dashboard, support included.
GROWTH
Up to 75 seats
€33 /per seat
Billed annually - €2,450 per year
Hosted, dashboard, support included.
SCALE
Up to 150 seats
€32 /per seat
Billed annually - €4,750 per year
Hosted, dashboard, support included.
SCORM
Unlimited
€ - /per seat
Billed annually - €3,750 per year
Self-hosted, requires your own SCORM LMS. Annual content updates - new and revised modules each year.
SCORM PACKAGE
Unlimited employees - no seat counting or seat management. SCORM 1.2 packages - drop straight into the LMS you already use.Your data stays yours - completions and records live in your system. Annual content updates - new and revised modules each year.
We keep school sponsorship and staff training separate, so you get two clean invoices - one for community impact, one for workplace training.
(In Ireland, sponsorship (with genuine promotional value) and staff training are often treated as allowable business expenses. We invoice
them separately for a clear record. We are not tax advisors - please confirm your position with your accountant.)
We keep school sponsorship and staff training separate, so you get two clean invoices - one for community impact, one for workplace training.
(In Ireland, sponsorship (with genuine promotional value) and staff training are often treated as allowable business expenses. We invoice
them separately for a clear record. We are not tax advisors - please confirm your position with your accountant.)
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